Managed Services Provider

Top Things You Should Know about Managed Services

As your company grows, your IT infrastructure becomes more and more critical to the success of your business. Partnering with Computol ensures you’re leveraging technology and reducing inefficiencies within your organization.

We take care of IT for you

Whether we are your only IT resource, or we augment your internal staff, Computol monitors and maintains your critical IT infrastructure. We offer a broad range of expertise and are available to resolve your IT issues.

1.  What services do you offer?

Computol believes that there is no one-size fits all IT Solution. However, we are confident that Computol Assurance is the best option for most companies.

Here’s 3 Reasons Why:

Less Downtime: Through continuous monitoring and maintenance, our team recognizes potential issues and acts on them before they affect your system or employees. Less downtime increases productivity and saves you money.

Less Complexity: Our team of engineers streamlines your infrastructure to ensure that your technology works together seamlessly. Less complexity equals fewer system failures.

Better Planning: We work with you to build a road map that supports your business goals. Together, we prepare a plan to keep your technology up-to-date and grow with your business. Better planning means your IT becomes an integral part of your business growth instead of an afterthought.

2.  How do I get help?

Computol makes it easy for you with a variety of options:

Call (419) 874-2280. Our help desk team will assess your situation and get you connected with the best engineer able to resolve your problem.

Submit a ticket. Send an email to [email protected], fill out a form on our website, or login to your customer portal. We respond to all tickets as soon as possible.

3.  Do you provide data backup, recovery, and security?

Computol takes a layered approach to security, backup, and recovery. We install and maintain state-of-the-art firewalls and software security solutions. Data backup is performed continuously and is securely stored on-site or in the cloud. Data backups and recovery are routinely tested to ensure that everything is working properly, and your data is recoverable should the worst happen.

4.  Are your clients happy with your service?

We’re proud of our award-winning customer service. Please join our growing list of happy customers. When you reach out to us, ask about our Free Network Assessment.